🚚 Shipping Policy — Vibe Cart UAE
At Vibe Cart UAE, we believe great shopping comes with great delivery! 😊 Here's everything you need to know about our shipping process.
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🆓 1. Free Delivery
We offer FREE delivery on all orders across the UAE! 🇦🇪
- ✅ No minimum order value required
- ✅ Free delivery to all 7 Emirates
- ✅ No hidden charges — what you see is what you pay
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📍 2. Delivery Coverage
We deliver across all Emirates including:
- 🏙️ Dubai
- 🕌 Abu Dhabi
- 🌆 Sharjah
- 🏘️ Ajman
- 🌴 Ras Al Khaimah
- 🏖️ Fujairah
- 🌊 Umm Al Quwain
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⏱️ 3. Delivery Timeframe
- 📦 Standard delivery: 2–5 business days
- 🕐 Orders placed before 12:00 PM are processed the same day
- 🕐 Orders placed after 12:00 PM are processed the next business day
- ⚠️ Delivery times may be slightly longer during UAE public holidays or peak seasons
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💵 4. Cash on Delivery (COD)
We proudly offer Cash on Delivery! 🎉
- 💰 Pay in cash when your order arrives at your door
- 📞 Our team will call or WhatsApp you to confirm your order before dispatch
- 🔢 Please have the exact amount ready for the delivery agent
- ✅ No card or online payment required
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📦 5. Order Processing
Once your order is placed:
1. ✅ Order confirmation sent via email/WhatsApp
2. 📦 Order packed and dispatched within 1–2 business days
3. 🚛 Handed over to our logistics partner
4. 🏠 Delivered to your doorstep within 2–5 business days
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📲 6. Order Tracking
- You will receive a tracking update via WhatsApp or email once your order is dispatched
- For tracking queries, contact us directly via WhatsApp: +971 55 881 7440
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⚠️ 7. Failed Delivery Attempts
If delivery is unsuccessful:
- 📞 Our courier will attempt to contact you
- 🔁 A second delivery attempt will be made
- ❌ If 2 attempts fail, the order may be returned to us — please contact us to reschedule
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🔄 8. Damaged or Wrong Items
If your order arrives damaged or incorrect:
- 📸 Take photos immediately upon delivery
- 📲 Contact us within 48 hours via WhatsApp or email
- ✅ We will arrange a free replacement or full refund
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📬 9. Contact Us
For any shipping queries:
📧 Email: Vibecartuae1@gmail.com
💬 WhatsApp: +971 55 881 7440
🌐 Website: www.vibecartuae.store
📍 Address: Al Khabaisi, Deira, Dubai, UAE
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🛡️ Thank you for shopping with Vibe Cart UAE — fast, free, and hassle-free delivery is our promise to you! 💙🇦🇪
